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Hotels
Mosino's Hospitality platform dispatches all customer requests to the appropriate staff teams and keeps the guest in the loop. From room service to housekeeping requests and issue notifications, needs can be taken care of directly without having to route through the front desk. This feature, along with status updates and real-time notifications, leads to fewer calls to the front desk and more attentive customer service.

The platform allows hotel managers to examine and understand customer behaviour using easy analytics and to drive ongoing improvement of customer service.